Thank you for taking the time to contact us.
We value all feedback from visitors to www.more-for-small-business.com. We will respond to your contact within 48 hours (or sooner).
An automated email reply has already been sent to the address you entered, which you should receive within minutes.
Normally you will get our email without any problem at all. But just in case, please note the following ...
If you do not receive the automated email response within 30 minutes, and if there was no typo in your email address, your ISP/Mail service is filtering out our email in error.
More importantly, it also means your service will filter out future email from us to you - you will not receive a reply you may be waiting for. To be clear, our reply will not be delivered to you, even when/if you email us again to say how upset you are about our lack of response!
Check your "junk" (or "spam" or "bulk") folder for the automated reply - your ISP/Mail service may have filtered it there. If it is not there, your service has deleted it without telling you.
Please do not be upset with your ISP/Mail service - they are trying to protect you from 'spammers'. Also, please do not be upset with our perceived lack of response - we did respond to the address you entered. Be upset with spammers, because they have caused this need for a high level of security.
Spam has grown to such a large problem today, that all ISP/Mail services filter email. "False-positives" (service filters that drop email by mistake) happen due to the complexity and sheer amount of spam the service providers have to deal with.
All customer-focused ISP/Mail service providers recognize the problem of false-positives.
They provide you with ways to allow the email that you specifically want to pass through the filter.
This way is kind of a "manual over-ride of the system", and your service has most likely provided you with a simple tool for you to do it yourself (they don't want to be swamped by override requests).
To make sure that our mail is not deleted or filtered into a junk, spam or bulk folder, please add the www.more-for-small-business.com domain to your list of trusted senders/your address book/your contact list (in your email software) and to your IPS/Mail service's whitelist.
This way the filters will know that you want to receive this email.
We are sorry that you have to take some additional actions to ensure that email from us to you is received.
Thank you for taking the time to keeping our communication channel open.Yours sincerely,